Of crowdsourcing creative ideas and Doordarshan logo

Doordarshan, India’s public broadcaster, has announced plans to change its logo. The move is apparently triggered by the need to appeal to a younger audience. The new design is sought to be crowdsourced from the general public and the winning entry comes to with a cash prize of INR 100,000 (approx $1560). Predictably, there is …

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Of Cleartrip going local and brand names

Cleartrip has been my go-to option for travel bookings – be it airline, train or hotels. I quite like the experience across platforms – be it on the web or mobile devices. In my view, its design (and in a Steve Jobs-esque way not referring to just its looks) is the primary differentiator as there …

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When monopolies, dominant brands take consumers for granted

In India, the oft-quoted example of how competition forced a hitherto monopoly brand to change for the better, is likely to be Indian Airlines. Consumers experienced better customer service, punctuality and more after the entry of private airlines, forcing Indian Airlines to improve its customer experience. A big manifestation of this change would be about …

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Of Patanjali, strong brand equity and design

Great design is often the only moat against competition. It allows for a brand to command loyalty and price premium. Apple is often cited as a great example of this. Recently it was argued that regional publications in India ought to invest in good design in order to command a premium from advertisers. In the …

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Good design: moat against competition for brands

There was an interesting discussion on what ails the design industry in India over at Storyboard featuring some industry insiders. Herewith some unsolicited thoughts on the subject: Good design is the best, often only, competitive edge The days of genuine, tangible product-driven USP are long over. Parity is the norm across brands in most categories. …

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