Category

Digital

Category

At the recently concluded Social Media Week event in Bangalore, one of the panelists at a discussion said that the classic ‘Brand Positioning Statement’ is dead. This was in the context of today’s digital media being conducive for two-way communication with consumers who have their own perceptions about a brand. It is another matter that the same discussion went on to talk about crowd sourcing brand positioning statements from fans through digital media. My unsolicited…

This morning I saw a few tweets with the hashtag #Ramayana140 and most of them were trying hard to be funny. Nothing wrong with that – Twitter is meant for such tweets. But I felt a little uncomfortable with the tone of voice of some tweets with that hashtag – I could sense trouble for the brand. Sure enough, earlier today Pepsi India apologised for the contest and withdrew it. We apologize that our #Ramayana140…